GP digital consultation service launches in the UK

The Care Quality Commission has registered a GP digital consultation service which will become the first service of its kind in the UK.

This announcement forms part of the drive from Matt Hancock, the Secretary of State for Health and Social Care, to increase efficiency in the NHS through digital technology.

In England, all GP practices are expected to offer online consultations by April 2021 under the five-year GP contract, with ‘Docly’ becoming the first service to provide this.

Commenting on the announcement, Barnaby Poulton, Managing Director of Docly said:

“We are rightly proud to be the first messaging-based digital consultation service to receive CQC accreditation. We are now helping patients who may otherwise have needed to take time off work or waited over two weeks for an appointment. Docly is supporting the people that need it the most, getting care to people at the right place at the right time.”

As part of the Docly service, doctors can provide prescriptions if required, and according to the developers, patients’ cases are routinely picked up in less than an hour.

Find out more about the NHS in England on MAP Online.

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Published 5. September 2019 in News, News UK